Appointment Policy and Cancellations
Waiting Room Procedure
Our office makes every attempt to remain on schedule throughout the day. We value your time and will do our best to keep you from having to wait. Tiny Teeth Pediatric Dentistry reserves appointments for your child according to their needs and level of cooperation. Each child is an individual, and some may require more "tender loving care" than others. We ask for your patience and that you keep in mind that your child may be the next one needing our extra attention. In addition, there are many times when our schedule is delayed in order to accommodate an injured child or an emergency. Please accept our apology in advance should this occur during your child's appointment. We will provide you the same courtesy if your child is in need of emergency treatment. We ask that if your child is not called back in a timely fashion, to please notify a staff member.
Cancellations and Late Arrivals
As a courtesy, our office will attempt to contact you for confirmation 1-2 days before your appointment. However, we do ask that patients/parents do not rely on this confirmation and assume responsibility for their appointment time.
Broken appointments or short-term cancellations (within 24 hours) without proper notification can be costly and unfair to other patients who need appointments. Repeated broken appointments and short-term cancellations may be subject to dismissal from the practice. Late arrivals cause schedule delays for those patients who arrive promptly at their appointment time. Late arrivals will be worked into the schedule if time allows or re-appointed to another day. During the school months, late afternoon appointments are in high demand. We try to honor after-school requests and ask that you help us by understanding when we need to appoint during school hours. We will gladly provide you with a school excuse for your child.